Frequently Asked Questions

Most photo sessions take about 10 minutes, including the time to review and select your photo. The entire process from arrival to receiving your printed photos and digital copies typically takes 15-20 minutes.

We recommend wearing everyday clothing in solid colors. Avoid white or very light-colored tops as they may blend with the background. Religious attire is permitted as long as your face is fully visible. Uniforms are not allowed for most passport photos. Avoid heavy makeup and large jewelry that may distract from your face.

Yes, we guarantee that our photos will meet the specific requirements for your passport, visa, or ID application. If your photos are rejected by any official agency due to non-compliance with their photo requirements, we will retake your photos at no additional cost.

For most passport photos, including US, Canadian, and UK passports, glasses are no longer allowed. For other documents, if you must wear glasses for medical reasons, ensure there is no glare on the lenses and your eyes are clearly visible. We recommend removing glasses for all passport photos unless absolutely necessary for medical reasons.

Yes, all our photo services include both printed photos and digital copies. The digital files are formatted according to the specific requirements for your document type and can be used for online applications. We can email the digital copies to you immediately after your session.

Most countries require passport photos to be taken within the last 6 months to reflect your current appearance. Some countries have stricter requirements - for example, UK passport photos must be taken within the last month. We recommend getting new photos taken if your appearance has changed significantly or if your existing photos are more than 6 months old.

We do not provide passport photo services for children and infants. Our studio specializes in adult passport and ID photos only.

Appointments are recommended but not required. Walk-ins are welcome during our business hours. However, booking an appointment ensures minimal waiting time, especially during busy periods. You can book an appointment through our website or by calling our studio.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and cash payments. We do not accept personal checks or cryptocurrency at this time.

Yes, we offer multi-document packages for customers who need photos for different document types. We can take photos for multiple document types in a single session, ensuring each set meets the specific requirements for that document type.

Our standard service includes two printed photos, which is sufficient for most passport and visa applications. If you need additional copies, they can be purchased at a reduced rate. All services also include a digital copy of your photo.

For most passport and visa photos, a neutral expression with a closed mouth is required. Some countries may allow a natural smile with closed lips, but a full smile showing teeth is generally not accepted. We recommend a neutral expression to ensure your photos will be accepted for all document types.